COVID-19 Policies

 

Curb side pick-up and delivery only

COVID-19 Update

At D’s Pretty Events, keeping clients safe during these unprecedented times is of the utmost importance to me. I wanted to let you know what I am doing in order to prevent the spread of COVID-19.

Clients

To ensure the health and wellbeing of our clients, I am requiring the following guidelines:

  • I will wear a face mask inside my delivery vehicle, and onsite at each event.

  • I will practice social distancing and will remain 6ft apart from clients whenever possible when working.

 

Rentals

I am doing the following to sanitize my inventory before & after each event: 

  • All hard surfaces will be sanitized prior to delivery and onsite at your event.

  • All upholstered items will be treated with disinfectant before and after each event. Each upholstered piece will be wrapped and delivered in plastic.

  • All delivery vehicles contain hand sanitizer, wipes, disinfectant spray, and paper towels for our team to use throughout all deliveries and pickups.

 

Pick-ups and Deliveries

For pick-up at D’s Pretty Events, staff member will load your order into the back of your vehicle. We ask that all clients wear a mask if exiting vehicle.

For all deliveries and pick-ups, we request contactless deliveries and pick-ups where staff member can go onsite to set-up and break-down your rentals with limited vendors, clients, and guests present.  

 

What if I need to reschedule my event due to COVID-19?

 

For those who have had to reschedule and postpone events, my heart goes out to you! I will do all I can to help you as we all navigate through these uncharted waters. It’s my mission to support and serve my clients at all times and remain a positive force in the events industry and this situation is definitely no exception! ⠀

Rescheduling Your Event:

To reschedule or postpone your event due to COVID-19, please send an email to devents@embarqmail.com.  To make rescheduling events as seamless as possible, I am  allowing clients to apply their payments to a future event date within two years. I will check the availability of items on your order to verify they are available for your new date. I kindly ask that you choose a new event date as soon as possible so I am best able to accommodate you, since I cannot guarantee the specific pieces on your order will be available for your rescheduled event date.  But rest assured, I will work with you to find replacement items you love just as much, if that becomes necessary!

One thing to mention is that your delivery & labor charge will likely change, depending on your new date and delivery availability. The delivery charge on your order was calculated for your event date, the specific items on your order, and your venue. I’ll need to recalculate delivery if everything is moved. 

I understand that much has changed in your plans and that can become unnerving. Please let me know if there is anything else I can do to support you during this time. You can reach me by email devents@embarqmail.com or giving me a call at (434) 327-6065. 

Tel: 434-327-6065

Email: devents@embarqmail.com

It's all about YOU